Every venue in Ibiza pays commissions to concierges and Guest Relations. But the bookings live in WhatsApp threads, the tickets get lost mid-season, and when staff turn over the relationships walk out the door. ISLA gives venues, concierges and GRMs one shared system — every referral tracked, every commission recorded, every relationship preserved.
You sent the client. You did the work. ISLA makes sure there is a record, a reference number, and a signed agreement. No more verbal deals that disappear. No more WhatsApp chasing. Every commission tracked and enforced — always free.
Every one of these numbers exists in someones WhatsApp. Not yours.
Inside ISLA you see this in real time. Without ISLA, you see nothing.
ISLA gives every venue a concierge network that belongs to the business — not the person running it.
A GRM builds three years of concierge relationships. They know who sends the UHNW tables, who to call for a last-minute 12-cover, which concierge controls the yacht clientele. Then they leave, or get moved to another property. That institutional knowledge walks out with them. The venue is back to zero.
Built by an Ibiza hospitality operator, not a tech startup. Every problem ISLA solves is one we lived from the inside.
ISLA — The Concierge Network · Ibiza 2026
ISLA gives your venue its own permanent concierge network. The relationships, the history, the commission agreements — all of it lives in the platform, not in someone's phone. When a GRM leaves or moves property, nothing is lost. When you open in Bodrum or Mykonos, you already have infrastructure. The network travels with your brand.
Watch what happens from the moment a concierge submits a booking to the moment commission is tracked. No manual steps. No WhatsApp chains.
Every tier pays for itself the moment a concierge sends your first table.
ISLA is limiting founding venues to 50 for 2026. Only 1 to 2 venues per category will be accepted. When your category fills, the next venue on the list takes the spot — and the concierge relationships that come with it.
Not with the GRM. Not in a personal phone. With you — permanently.
Grow your network
Every concierge you invite expands what you can offer your clients. Every venue you refer gets you seen first. ISLA grows when you share it.
From an Ibiza Finance Manager
"The main problem we had at the end of the season was tracking bookings that came in once Guest Relations had finished. The GR left on August 31st, and September bookings were complicated to follow up on if we hadn't located the ticket — sometimes it didn't link to our systems and it became a slow, manual process."
— Finance Manager, Ibiza Hospitality Group
This is exactly what ISLA fixes.
The ISLA Network
Following the world's best concierges, wherever they go.